"Driving sustained growth to your business"

                                                    Omark Strategic Hospitality Solutions..11,Kingfisher Business Park  Arthur Street  Lakeside..Redditch  B98 8LG    Tel   0121 288 3112   Mob  07931 238211

Golf Club Hotel & Leisure Complex 

Whats included in our Audit assessment?



  •    Pro shop

  •   Driving range

  •   Golf course

  •   Changing facilites

  •   19th hole bar facilites


    Hotel overnight stay 

  • Reception area                    

  • Health suite

  • Bedroom                                

  • Sales & Marketing

  • Dining occasions                

  • Bar Area  


   Customer service disciplines audited  


   Presentation           Speed of Service


   Staff hospitality      Hygiene


   Waiting times          Product quality  


   Ambience                 Ease of use              



Our developemnt programme will secure the cohesion of staff,working  to a common goal in maximising revenue opportunities .Our audit package is unique in its inclusion of  the benchmarking assessment of greenkeeping presentation which is a key area in the golfers overall satisfaction rating.



Our golf course business development package

is unique to the UK  market place. covers the golfers

experience from taking their first tee shot , through

overnight stay, to departing breakfast recommending

incremental revenue opportunities along the way.

* Required

I would like more information please on this package

Photography by Foxypar4..

"After booking an early tee time, we were annoyed

that the late arrival of the club shop staff to take

our payment, meant we were hurried and late

for our tee off time, which we felt compromised

our overall experience of the course"

"On the 6th hole the right hand fairway bunker

had not been raked satisfactorily and an empty

soft drink bottle left from the previous days play"

"Greater opportunities exist to develop the eating

and dining occasions at this clubhouse via menu

upgrade and golf packages"

   Business Growth  & Development Specialists


royal dornoch


Outdoor recreational pastimes revenues can be variable

due to the UK weather patterns.Meaning It is key to

optimise  every sales opportunites within the business .


Also rigid operation controls and harmonisation of

departments is required, as  perormance gaps and broken operation systems can occur.

Sample ofAudit Evaluations

Audit packages

from £195.00

Business Development Programmes

from £50.00 per week

HWCOC Member of Logo_c

"Your current business profit is safe with us"

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Call      0121 288 3112

Mobile 07931 238211

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